Privacy Policy

Introduction

We at Godz Casino take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, the legal grounds for processing, and the rights you have under data protection laws, including the GDPR where it applies. By using our services or registering an account, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that helps us provide our services, manage accounts, and improve your experience. This includes:

Identity details: name, date of birth and other identity information you provide.
Contact details: email address and other contact information you supply.
Account information: username, password, profile preferences and settings.
Usage data: how you use the website and apps, pages visited, features used and technical details (device type, browser, IP address, time stamps).
Communications: records of correspondence with our support team and any feedback you provide.
Marketing preferences: whether you agree to receive promotional messages and your contact preferences.

How We Use Your Information

We use your data to operate our services, communicate with you, and improve our offerings. Typical uses are:

To create, manage and administer your account.
To provide, maintain and improve our website and features.
To communicate about updates, service information and support requests.
To personalize your experience and show content relevant to you.
To send marketing communications where you have given consent, and to honour your contact preferences.
To detect, prevent and respond to fraud, abuse, security incidents and other harmful activity.
To comply with legal obligations and respond to lawful requests from authorities.

Legal Bases for Processing (GDPR)

Where the GDPR applies, we rely on one or more of the following legal bases for processing personal data:

Performance of a contract: to provide services you request and to manage your account.
Consent: where you have given clear consent for specific processing activities (for example, marketing communications).
Legal obligation: to comply with laws and regulatory requirements.
Legitimate interests: for purposes such as improving services, preventing fraud, and ensuring security, where our interests do not override your rights.

Cookies and Similar Technologies

We and our partners use cookies and similar technologies to operate the site, remember your preferences, analyze usage and deliver basic functionality.

Essential cookies: required for the website to function and to secure your account.
Performance and analytics cookies: help us understand how the site is used so we can improve it.
Functional cookies: remember choices you make to provide a more personalized experience.
Advertising and targeting cookies: used where you have consented to measure and deliver relevant content.

You can control cookie settings through your browser and, where available, via cookie controls on our site. Blocking certain cookies may affect site functionality.

Data Sharing and Disclosure

We do not sell your personal data. We may share information in limited circumstances:

With service providers and partners who perform functions on our behalf (for example, hosting, analytics and support). Those partners are contractually required to protect your data.
When required to comply with laws, court orders, or to respond to lawful requests from public authorities.
To protect and defend our rights, property or safety, and to prevent fraud or other illegal activity.
With your consent or at your direction.

International Transfers

Your personal data may be accessed or processed in countries other than the one in which you live. When we transfer data internationally, we take appropriate steps to ensure it is protected, such as using standard contractual clauses or other safeguards permitted by applicable law.

Data Retention

We retain personal data only for as long as necessary to provide services to you, to comply with legal obligations, to resolve disputes and to enforce our agreements. Retention periods vary by data type and purpose. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data. These commonly include:

Right of access: request a copy of the personal data we hold about you.
Right to rectification: ask us to correct inaccurate or incomplete data.
Right to erasure: request deletion of your personal data in certain circumstances.
Right to restriction: request limits on how we process your data.
Right to data portability: request a machine-readable copy of certain personal data you provided.
Right to object: object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: where processing is based on your consent, you can withdraw it at any time.

To exercise your rights, contact us using the email below. We will verify your identity before acting on requests and will respond within the timeframes required by law. You may also have the right to lodge a complaint with a supervisory authority.

Security Measures

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration and destruction. These measures include access controls, encryption where appropriate, regular security assessments and staff training.

No system can be guaranteed as completely secure. If we become aware of a data breach that poses a risk to your rights and freedoms, we will follow applicable legal requirements, which may include notifying you and relevant authorities.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from children. If we learn that we have collected personal data of a person under the legal minimum age where we operate, we will take steps to delete it. If you believe we may have collected such data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you in a prominent manner. The revised policy will indicate the date it was last updated.